FAQS

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PICK UP 

Pick up location is 1527 Lincoln Highway Ada, OH.  Arrangements may be made to meet if local.

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WHAT IS SUBLIMATION?

Sublimation uses heat to bring ink and fabric together as one. The heat opens up the pores of the fabric.  Then, with applied pressure, the ink cools and returns to a solid form. As a result, the image will not crack, wash away or peel from the material.  Sublimation images keep their true colors on white fabric.  The material must be at least 50% polyester.

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SHIPPING

Flat Rate Priority Mail

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PAYMENT METHODS

  • Credit Card

  • PayPal

  • Cash App 

  • Venmo 

 

REMNANT RETURN POLICY

Thank you for shopping at Remnant!  Our products are inspected before shipment to ensure quality excellence.  We offer a refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

  • Only regular priced items may be refunded, sale items cannot be refunded.

  • Return shipping cost is the buyers responsibility.

Exchanges (if applicable)

If you need to exchange an item, please send an email to aplummer33110@gmail.com

Shipping is the buyers responsibility